We have 6,200 square feet of indoor, climate controlled space, not counting our potty area. We have different playgroups for dogs, and a separate room for cats. We have a separate grooming area with elevated tubs, drying stations, and a finishing room.

We have 8 playgroups. This allows us the flexibility to arrange our groups to match temperament as well as size.

Yes. At least 2, and normally 3, employees are with and dedicated to watching the dogs at all times. Additional employees work the front counter, groom, clean, and perform office duties.

Yes. In addition to our being open 365 days per year, including holidays, at least one employee is in the building at all times, 24/7.

Our Temperament Test starts with a slow introduction of your dog(s) to our staff and to other dogs. We familiarize new dogs to our facilities’ sights and sounds, and, through a series of activities, determine the type of play group (and play mates) that are best suited to your dog’s personality. And for everyone’s safety, we watch for signs of aggression, excessive stress, and fence jumping.

No. While the concept of an outside area sounds good in theory, in practice it’s not so nice. A grassy area will have insects and parasites, and the dog’s “business” will contaminate the muddy ground. An asphalt “play area” reaches dangerously hot temperatures for many months of the year, and is too cold for a few more. Finally, our typical customer’s dog doesn’t want to be outside except for potty breaks.

We have a separate “potty area” attached to the side of our building. It’s about 600 square feet, totally enclosed, ventilated, with wood chips on a cement floor. Each playgroup of dogs goes out to a cleaned potty area on a constant rotation, so that every dog goes out 10-15 times per day.

No! We know that everyone’s schedule changes minute by minute; who can plan? Once your dog has passed his or her Temperament Test, bring them in anytime. And remember; we’re open every day of the year! We do require reservations (or at least a call ahead) for boarding and grooming.

Yes. We will gladly administer all medications with the exception of insulin (we have no way of monitoring blood sugar levels). Overly complicated or excessive medication may result in an additional charge.

Absolutely not! Every dog is treated as a unique individual.

No! We’ve kept reptiles, amphibians, rodents, fish, and birds. If you’ve got a cage, aquarium, or other type of “house” for your unique pet, we’ll take care of it for you.