Our Policies

Temperament
A Temperament Test, or Pre-Boarding Evaluation, is performed on every new dog before they can sleep over or participate in day care. Overly aggressive dogs will not be allowed, nor will dogs that the staff cannot handle safely.

Vaccinations
We require up to date DHLPP (distemper, parvo), kennel cough (bordetella), and rabies vaccinations. State regulations dictate that we have written proof of vaccinations on hand. You may bring them with you or have your Vet them fax them to us at (706) 737-5877.

Flea Control
Dogs and cats that attend The Animal House, Inc. must be free of fleas, ticks, and ear mites. If your pet is found to have fleas or ticks, we will bathe them with our flea and tick shampoo at your expense.

Spaying/Neutering
Male dogs older than 6 months must be neutered. Female dogs cannot be in season.

Feeding and Medication
If you pre-bag your pet’s dry meals into individual, labeled portions we will reduce the overnight fee by $1 per night. We will also feed day care dogs, if you provide it, at no charge. We use, sell, and recommend a wide selection of premium ,all natural pet foods. If you prefer, or forget to bring your own, we will provide our food for $1 per meal.
We will medicate your pet per your instructions at no charge.

Reservations
Sleepover space is limited, and reservations are strongly recommended. Please notify us as soon as possible of any change of plans. Cancellations must be reported by noon the day before the scheduled check-in date to avoid a cancellation charge of one night’s stay. During major holidays and Masters, two days prior notice is required. “No Shows” will be charged for the entire stay. We may require a credit card number to hold a reservation.

Overnight Stays
You may bring a towel or old shirt containing your scent, but please do not bring bedding or toys. We provide bedding, bowls, and toys to all boarders. Personal items are not guaranteed to be returned home.

Sick Pets
We reserve the right to refuse a visit if your pet arrives sick, not up to date on vaccinations, or with a flea, tick, or ear mite condition. If a pet gets sick or injured while here, our contact order is the dog’s owner, listed contacts, the owners vet, and finally an emergency vet, should we deem it necessary.

Departure
Please be prompt about picking up your dog at the end of the day. We reserve the right to access a late fee if we have to wait for you. In addition, after 15 minutes your dog will be boarded overnight with us for an additional charge of $15 plus an overnight stay. Please call if you cannot make it on time; if you call prior to closing time you’ll avoid the additional $15 charge.